FAQ: Soulfrost Reliquary: A 5E Grand Adventure
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How can I get access to the Pledge Manager?

In order to make sure you get access to the Pledge Manager you will have to pledge for at least the lowest pledge tier.

The Pledge Manager phase will begin at least a week after the live campaign here on Kickstarter has finished.

The lowest pledge tier has been named “Pledge Manager Access” for more clarity.

Last updated: October 15, 2023 08:15

Can I upgrade my pledge during the Pledge Manager stage?

Yes. You will be able to upgrade to a higher tier and you will also be able to add add-ons such as the digital PDF, the hardcover book, dice, or anything else you see on this page (and a few other ones that will be available only during the Pledge Manager phase.)

Last updated: October 15, 2023 08:15

How do I use BackerKit?

This is actually quite easy. Here are the steps you will be going through: - Receive your survey (via e-mail) - The survey will have instructions as to how you can complete it - Receive reminder (via e-mail) about your survey (in case you have not completed it yet)

You could also potentially visit BackerKit before all pledges and delivery details are locked to: - Update your survey response to add more items, change your shipping address if you need to, or make any other adjustments.

If you need any more assistance, then feel free to check out BackerKit’s Help page through this link: https://help.BackerKit.com/collection/544-im-a-backer

Last updated: October 15, 2023 08:14

What happens when the live campaign on Kickstarter is finished?

Once the crowdfunding campaign is finished here, you will receive an e-mail with a receipt for your pledge. It is very important that you double-check that e-mail so that you can be sure that your pledge went through successfully.

Please keep in mind that no items will be delivered to backers that did not successfully pledge.

After that, all you have to do is wait while we prepare surveys to go out so that you can access the Pledge Manager. On the Pledge Manager, you will be able to add more add-ons to your order, fill in your address, and also pay for shipping & taxes.

All final shipping costs will be calculated in the BackerKit survey (based on the address you put in).

Important Note: We will only deliver physical items to backers who: 1. Successfully pledged to one of the physical reward tiers. 2. Successfully paid for shipping through their survey.

Last updated: October 15, 2023 08:15

Will there be support for a Roll20 module?

There will be, but not as part of the campaign. The book will be made into a Roll20 module but will be sold separately on the Roll20 marketplace once the book is ready.

Our main focus was making the module on FoundryVTT first as a premium module because we have so many amazing things that we want to add to the module and Foundry was the best platform to make the book really shine in VTT form!

Last updated: October 14, 2023 03:13

What content is for players in this book?

While Grand Tales are focused on a new Mini-setting and the Grand Adventure that it comes with, there will always be something for players too.

Soulfrost Reliquary for example comes with x35 new Soulfrost spells and a whole bunch of magical items that player characters can use to take on the threats of the Reliquary (and not only!)

Last updated: October 14, 2023 03:01

Will the artworks be available digitally and on VTT?

The artworks found within the book will not be available separately in digital form. They will be available inside the VTT module however at high resolution but not in print quality.

Last updated: October 14, 2023 03:01

Is AI used in any way for this project?

No. We never use AI to make artwork or write. The designs, concepts, illustrations, writing, and everything else in our projects are all human-made and we ALWAYS make sure it stays this way.

We are very proud of our team as it is consisted of very talented individuals from all around the world.

Last updated: October 14, 2023 03:01

Will this be compatible with One D&D?

All of the content we create is made to be played with the 5E system (5th edition D&D). This means that all of our content is forward-compatible with One D&D just like any other 5th Edition materials.

Last updated: October 14, 2023 03:01

What kind of information is shown on the GM Screen?

The GM Screen will have all sorts of useful information for the GM to look at, ranging from trap and random encounter tables to more specific things like Reliquary boss phase effects.

Last updated: October 14, 2023 03:01

Who is the skull in the SFR video?

His name is Skulley and he doesn’t like you. He doesn’t like anyone actually. Probably because he’s been dead and frozen for the last few thousand years.

Last updated: October 16, 2023 03:29

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us